Babflex Return & Exchange Policy
At Babflex, we want you to be completely satisfied with your purchase! If for any reason you’re not happy with the items you received, we offer a hassle-free return and exchange process.
- Eligibility for Returns:
Items must be returned within 7 days of delivery.
Products should be in their original condition with all tags attached.
Items must be unused, unwashed, and free from any stains, damage, or odors.
Sale items or discounted products are not eligible for returns unless they are defective or damaged. - Non-Returnable Items:
Personal care items such as socks, underwear, and accessories are not returnable due to hygiene reasons.
Customized or personalized products cannot be returned. - How to Initiate a Return:
To request a return, please contact our customer service team at babflex5@gmail.com
within 7 days of receiving your order.
Once your return is approved, we will provide you with further instructions on how to send back the item. - Return Shipping:
Customers are responsible for the return shipping costs unless the item is defective or incorrect.
Please ensure that the product is packed securely to avoid any damage during transit. - Refunds:
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will be credited to your original payment method within 7-10 business days. - Exchanges:
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the item you want after your return is processed. - Damaged or Defective Items:
If you receive a damaged or defective item, please notify us immediately at babflex5@gmail.com
with a photo of the issue. We will arrange a replacement or refund for you at no additional cost. - Contact Us:
If you have any questions about our return policy or need assistance, please don’t hesitate to contact us at babflex5@gmail.com
or call us at [92-310-3313000].